MosaicLab
MosaicLab is a professional practice specialising in public deliberation. It designs and runs deliberative engagement processes: citizens' juries, standing panels, deliberative polls, and citizens' assemblies for government clients across Australia.
MosaicLab has delivered over 60 full-scale deliberative processes and 500+ projects total across every Australian state and sector. They have published a comprehensive guide to facilitating public deliberations, drawing on that experience, and co-developed research on how deliberative democracy can be embedded in decision-making organisations.
Approach
MosaicLab operates at the intersection of theory and practice. They design processes for high-stakes and contested issues — cases where standard consultation would not generate meaningful input — and work with clients to ensure outputs genuinely inform decisions rather than serving as token engagement.
They are also engaged in building the evidence base for deliberation: what conditions make it work, when it is appropriate, and how to embed it as a normal part of institutional decision-making rather than a one-off experiment.
Notable processes
- City of Melbourne 10-Year Financial Plan (2014) — MosaicLab's first citizens' jury; a participatory budgeting deliberation observed by economist Nicholas Gruen
- VicHealth Citizens' Jury on Obesity — statewide deliberation on a complex public health issue
- Barwon Water Community Panel (2018) — IAP2 Highly Commended; water sector deliberative engagement
- Shape Victoria People's Panel (Victorian Government 2050 Vision) — 50 randomly selected Victorians shaping the state's long-term vision
- TasWater Statewide Deliberative Engagement — Tasmania's first statewide deliberative engagement process, 45-member panel
- Future Wyndham Community Panel (2024-2025) — 150 randomly selected residents; one of Australia's largest local government deliberations
- Agriculture Victoria Biosecurity Roundtables (2019-present) — annual deliberative process, now in its 6th year
- Mornington Peninsula Shire & City of Kingston — pioneered Australia's first standing citizens' panels
- NWMPHN Community Panel (2025) — first use of an innovative AI tool in a deliberative process
ML Giving
MosaicLab's pro-bono arm provides each recipient project $5,000 toward costs plus approximately 4 days of professional facilitator time. Projects include Cultura (refugee women in Geelong developing business plans), Mornington Community Support Centre, Melbourne Tautoko Whanau, and a University of Canberra Social Cohesion Action Plan (2026).
Key people
- Kimbra White, Nicole Hunter, and Keith Greaves — co-founders. All three bring backgrounds spanning community engagement, public policy, and deliberative process design. Kimbra White has presented to DOD on deliberative democracy practice.1
Links
- Website: mosaiclab.com.au
- See also: newDemocracy Foundation — frequent collaborator in the Australian deliberative democracy space
See also
- Citizens' Assembly
- Deliberative Democracy
- Consensus Mapping
- DemocracyCo
- Designing Open Democracy 2020 Primer — Kimbra White from MosaicLab appeared at this DOD meetup
-
"Kimbra co-founded MosaicLab in 2013 and sees the group as a platform for continuous learning about participation." Kimbra White co-founder bio. See also Nicole Hunter and Keith Greaves bios. ↩
History
-
2014-01-01
First citizens' jury — City of Melbourne 10-Year Financial Plan; Nicholas
Sourcing: High
The panel was a random stratified (to match the demographics of the city) selection of people that was recruited by the newDemocracy Foundation
↗ View source -
2015-01-01
City of Melbourne Urban Forest Strategy wins IAP2 Australasian Environment Project of the Year
Sourcing: Medium⚠ Unverified
No note, quote, or fragment behind this citation yet — click through to verify manually.
↗ View source -
2017-01-01
Founded by Kimbra White, Nicole Hunter and Keith Greaves
Sourcing: High
Nicole co-founded MosaicLab (with Keith Greaves and Kimbra White) in 2017
↗ View source -
2018-01-01
Contributes to Democracy Beyond Elections handbook (newDemocracy Foundation + UN Democracy Fund)
Sourcing: Medium⚠ Unverified
No note, quote, or fragment behind this citation yet — click through to verify manually.
↗ View source -
2018-01-01
Critical Thinking Research with Dr Lyn Carson wins IAP2 Core Values Award for Research
Sourcing: High
we were awarded the IAP2 Australasia Core Values Award for Research in 2018
↗ View source -
2020-01-01
Pioneers Australia's first standing citizens' panels (Mornington Peninsula Shire & City of Kingston); Kimbra White presents at DOD 2020 Primer
Sourcing: Medium⚠ Unverified
No note, quote, or fragment behind this citation yet — click through to verify manually.
↗ View source -
2022-01-01
Publishes Facilitating Deliberation — A Practical Guide, drawing on 39 deliberative processes
Sourcing: High
Drawn from the authors’ experience delivering 39 deliberative engagement processes, the book is full of insider secrets, authentic lessons learned
↗ View source -
2023-01-01
Water Works Across 2021-23 named IAP2 Awards Finalist
Sourcing: Low⚠ Unverified
No note, quote, or fragment behind this citation yet — click through to verify manually.
Cited: IAP2 Australasia, Core Values Awards finalists 2023 — mosaiclab.com.au/projects
-
2025-01-01
Facilitating Deliberation made free to download globally; first use of AI tool in a deliberative process (NWMPHN Community Panel); ML Giving formalised
Sourcing: Medium⚠ Unverified
No note, quote, or fragment behind this citation yet — click through to verify manually.
↗ View source